PAN PACIFIC VANCOUVER | Stay downtown in Vancouver

75 photos

Pan Pacific Vancouver Skyline photo Vancouver skyline

Pan Pacific Vancouver Business photo The photo shows a large, white cruise ship docked at a modern pier. The ship is facing towards the left of the frame, with its bow prominently displayed. It has multiple decks visible, and a distinctive sun deck with a curved canopy.

The pier is ma

Pan Pacific Vancouver Exterior photo The photo captures a vibrant waterfront scene on a sunny day. Dominating the view is a large, modern cruise ship docked at a pier. The ship is predominantly white with a dark-colored hull and several decks visible. It's connected to the pier by a ser

Book direct

and save up to 10%

compared to Booking.com

Key details

Hotel Overview

Suite 300-999 Canada Place, Vancouver, Canada, V6C 3B5

Next to the waterfront

Great

8.6

9.0

/10

4.3

3.8

Loved by Pan Pacific Vancouver guests

Ocean view
Helpful staff
Comfortable pillows
ADA compliant rooms

"The added room cost for access to the lounge was worth every penny, and this was one of our very favorite hotel stays, ever."

lasvegasjuliek from United States

read full review

"We had a magnificent view of the the harbour from our 17th floor room, which was fantastic for watching the cruise ships docking just below us."

davival from United Kingdom

read full review

"They will actually deliver your luggage to the port drop-off for you."

Sheila from United States

read full review

Location

The Pan Pacific Vancouver hotel is situated at Canada Place, directly connected to the cruise ship terminal. Its prime position along the waterfront offers guests immediate access to diverse attractions, including upscale shopping on Alberni Street. Nearby, Stanley Park features beaches, trails, and family-friendly activities.

Rooms and Suites

The Pan Pacific Vancouver hotel includes a range of well-appointed accommodations with stunning views of the waterfront and North Shore mountains. Signature options include the Topaz Suite featuring a wraparound balcony and the Royal Suite, renowned for its spacious layout and luxury amenities. Each room combines comfort and functionality with modern conveniences.

Dining

On-site dining options include Oceans 999 Restaurant, Coal Harbour Bar, and Five Sails Restaurant, each presenting locally sourced dishes and crafted cocktails. Guests can enjoy seasonally inspired cuisine for breakfast, lunch, and dinner along with gourmet buffets on weekends. In-room dining is also available for a cozy experience within the comfort of guest rooms.

Wellness and Recreation

The hotel offers a rooftop heated saltwater pool with breathtaking city and mountain views, accompanied by a hot tub. Spa Utopia provides a range of treatments designed to pamper and rejuvenate, including massages and skincare therapies. Additionally, a fully equipped fitness center is available to guests looking to maintain their exercise routines.

Business Amenities

The Pan Pacific Vancouver hotel hosts more than 42,000 square feet of flexible conference and event space, accommodating various layouts from boardroom meetings to grand receptions. Guests can access advanced audiovisual technology and expert catering services for seamless events. Dedicated meeting planners are available to assist with details, ensuring successful gatherings.

Highlights

Location: Canada Place, direct access to cruise terminal

Rooms: Topaz Suite with wraparound balcony

Dining: Oceans 999 Restaurant, gourmet weekend buffets

Wellness: Rooftop heated saltwater pool, Spa Utopia

Business: 42,000 square feet of conference space

Must-do experiences

Take a stroll through Stanley Park for stunning views and trails.
Visit Granville Island Market for fresh produce and local crafts.
Try the legendary Japadog for a unique twist on street food.
Explore the Museum of Anthropology to see Indigenous art and culture.
Catch a sunset at English Bay Beach for a breathtaking end to your day.

Location: Perfect

9.6/10Review score

See Location on Map

How it felt to stay here

Explorers, Not Tourists

“Underground hallways get you to restaurants and shopping quickly and without walking in rain.”

Trina from United StatesJune 2024

Shine on Socials

“We had a magnificent view of the the harbour from our 17th floor room.”

davival from United KingdomSeptember 2025

Safe Haven

“To our surprise the property was connected to the cruise port and we were able to check our luggage in with Pan Pacific and not wait in the lines to board our ship.”

Hugh from United StatesAugust 2024

View all

Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Room Selected at Check

2 persons

360 sq. feet

1 Double bed

Shower

Air conditioning

room details

Deluxe Double Room Two Double Beds

2 persons

360 sq. feet

2 Double beds

Shower

Heating

room details

Deluxe King Room

2 persons

360 sq. feet

1 King-size bed

Shower

Heating

room details

Pacific Club Deluxe Double Room

2 persons

360 sq. feet

2 Double beds

Shower

Heating

room details

Click button to see more rooms

Show all rooms

Show all roomsLess

Room Rates & Availability Tracker

Find Deals for Your Travel Dates

Amenities

Thoughtful hotel amenities for a comfortable stay

Facilities: Great

8.6/10Review score

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Sports trainer

Services

Pet amenities available
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Saltwater pool
Heated swimming pool
Sun loungers
Live entertainment
Sun terrace
Spa & wellness centre
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view
Make up services

Room features

Paid Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Pan Pacific Vancouver offers an array of delightful dining experiences that beautifully blend traditional and modern influences, serving up everything from hearty breakfasts to elegant dinners. With stunning waterfront views and a commitment to various dietary preferences, guests can indulge in authentic culinary offerings crafted with care.

Pan Pacific Vancouver Restaurant photo The photo captures a spacious and luxurious hotel lobby. The lobby boasts a high ceiling with ornate, golden-colored lighting fixtures. Large, cylindrical white pillars are strategically placed throughout the area, supporting the ceiling and adding t

Pan Pacific Vancouver Restaurant photo The photo shows a bright and modern restaurant with floor-to-ceiling windows offering a view of a landscape with mountains and a body of water. The interior is contemporary, featuring light-colored pillars, dark wooden floors, and a mix of seating ar

Pan Pacific Vancouver Restaurant photo The photo captures a bright and airy interior space, likely a hotel lobby or a similar public area, with a strong emphasis on natural light and views. The space is modern and elegant, featuring large floor-to-ceiling windows that dominate the backgro

Oceans 999

American

Ambiance

Family-friendly, Modern, Traditional

Key Offerings

Signature dishes include seafood linguine and Alberta Angus beef burgers, along with a generous Canadian peameal bacon Eggs Benedict available during breakfast.

Reservation

Recommended

Open for breakfast from 6:30 AM to 2:00 PM, lunch from 6:30 AM to 2:00 PM, and dinner from 5:30 PM to 9:30 PM daily.

Coal Harbour Bar

American

Ambiance

Family-friendly, Modern, Romantic

Key Offerings

Enjoy a vibrant atmosphere perfect for lunch, dinner, or cocktail hour, featuring a selection of vegan and gluten-free options to accommodate various preferences.

Reservation

Not needed

Open daily from 12:00 PM to 12:00 AM, extending to 1:00 AM on weekends.

Five Sails

American fine dining

Ambiance

Traditional, Modern, Romantic

Key Offerings

Experience scenic fine dining with an emphasis on vegetarian dishes, complemented by luxurious ingredients like truffles for a lavish treat during the evening.

Reservation

Recommended

Open for dinner from 5:30 PM to 10:00 PM daily.

Hotel Location

Suite 300-999 Canada Place, Vancouver, Canada, V6C 3B5

Map view

Suite 300-999 Canada Place, Vancouver, Canada, V6C 3B5

City landmarks

Park

Stanley Park

1.7 mi

Theatre

Granville Island

1.4 mi

Gallery

Vancouver Art Gallery Offsite

3100 ft

Landmark

Island trip

1.5 mi

Aquarium

Vancouver Aquarium

2.3 mi

Garden

Dr. Sun Yat-Sen Classical Chinese Garden

4800 ft

Landmark

Steam Clock

2300 ft

Square

Gastown

4300 ft

Stadium

BC Place Stadium

1.1 mi

Landmark

Robson Street

3800 ft

Museum

Science World at TELUS World of Science

1.4 mi

Landmark

Yaletown

1.3 mi

Park

Coal Harbour

4600 ft

Gallery

Bill Reid Gallery

2200 ft

Theatre

The Orpheum

4100 ft

Church

Christ Church Cathedral

2600 ft

Museum

Roedde House Museum

1.0 mi

Landmark

Vancouver Police Museum & Archives

4300 ft

Gallery

Spirit Wrestler Gallery

3200 ft

Library

Vancouver Public Library

4200 ft

Landmark

Library Square

4200 ft

Park

Barclay Heritage Square

5200 ft

Nearby

Harbour

Canada Place

1700 ft

Vancouver

Vancouver Downtown

1900 ft

Convention Centre

Vancouver Convention Centre

400 ft

555 West Hastings Street

Vancouver Lookout

2000 ft

1055 Canada Pl

Olympic Cauldron

1400 ft

355 Burrard Street

Marine Building

1000 ft

Art object

Digital Orca

1100 ft

1055 Canada Pl Bon Voyage Plaza

The Drop

700 ft

Restaurants

Five Sails Restaurant

500 ft

999 Canada Place Level R - Pan Pacific Hotel

Opera Buffet

400 ft

999 Canada Pl #300 Pan Pacific Vancouver

Cactus Club Cafe

2000 ft

575 West Broadway

Oceans 999

700 ft

300-999 Canada Pl Suite 300-999

Bellaggio Wine Bar

600 ft

1055 Canada Pl 26

Mahony & Sons Pub

1000 ft

1055 Canada Pl Unit 36

Bella Gelateria & Gelato

900 ft

1001 Cordova St W

Explore Vancouver

Local Highlights

Vancouver Aquarium

45 minutes' walk

Home to over 65,000 animals, including dolphins and otters. Features interactive exhibits; great for families.

Granville Island

25 minutes' walk

A vibrant marketplace with artisan shops and eateries, popular for its public market. Excellent food options available.

Vancouver Lookout

8 minutes' walk

Offers panoramic views of the city and mountains from its observation deck. Perfect spot for memorable photos.

Gastown

16 minutes' walk

Historic area known for its cobbled streets, chic boutiques, and the famous Steam Clock. Vibrant atmosphere day or night.

Biking in Stanley Park

30 minutes' walk

Offers scenic bike paths, stunning ocean views, and lush forests. Rentals available at nearby shops for day excursions.

Yoga at False Creek

25 minutes' walk

Relaxing outdoor yoga classes available with beautiful waterfront views. Perfect for rejuvenation and tranquility.

Oceans 999

3 minutes' walk

Offers fresh seafood with stunning views of the harbor. Known for its sushi and local dishes; reservations recommended.

Five Sails Restaurant

2 minutes' walk

Fine dining with spectacular harbor views. Features seasonal menus showcasing local ingredients; great for special occasions.

Vancouver Convention Centre

2 minutes' walk

Hosts various events, including trade shows and concerts. Check schedule for public events; centrally located.

Comedy Mix

7 minutes' walk

Popular venue for comedy shows featuring local and national acts. Enjoy a fun night out; suitable for all ages.

Transportation Tips

City Centre

Vancouver9 min · 2300 ft

Airports

Vancouver Harbour Water (CXH)5 min · 1400 ft

Vancouver (YVR)23 min · 9.3 mi

Train

Waterfront Skytrain Station4 min · 1000 ft

Granville Skytrain Station8 min · 2000 ft

Underground

Waterfront Station4 min · 1000 ft

Burrard8 min · 2000 ft

Bus

Bus stop17 min · 4600 ft

Unlock Early Booking Discounts

Grab Your Special Rates Today!

Check Rates

Property information and rules

Check-in

from 16:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at CAD 58 per day.

Internet

Wireless internet is available in the hotel rooms for additional charge.

Breakfast

You can start your day with a full breakfast, which costs CAD 44 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Dutch, Portuguese, Japanese, Polish, Korean, Hindi, Tagalog / Filipino

Number of floors:

Number of rooms:

470

Guest Reviews & Ratings

What Guests Are Saying?

Review summary

Based on recent reviews

The Pan Pacific Vancouver enjoys a prime location near the cruise terminal and the Air Train station, making it very practical, especially for cruise travelers. Many guests appreciate the spacious rooms with beautiful views of the harbor, Stanley Park, and the coastal mountains. While the elevator service can sometimes be slow, many find it's worth it to enjoy the panoramic view and the hotel's proximity to restaurants and the heart of Vancouver.

Show moreShow less

Review score

Based on 3944 verified reviews

8.9/10

Great

87%

Recommend

Location

9.6/10

Free Wi-Fi

9.4/10

Paid Wi-Fi

6.5/10

Breakfast

7.5/10

Pros

Water view

Perfect room

Front desk service

Cons

Dirty bed

Expensive food

Tired hotel

based on 4802 reviews

4.5/5

Vincent from France

Couple

Deluxe King Room

3 nights in November 2025

Reviewed:February 07, 2026

6/10

an acceptable stay.

convenient accesscruise terminalluggage servicehelpful bagperfect waterfront areadripping bathroom faucetlow hot tubabsent bellman assistance

I appreciated the convenient access to the cruise terminal. It simplified boarding a great deal. the luggage service was helpful. It moved bags directly to the ship. the location was perfect for exploring the waterfront area.

The bathroom faucet dripped constantly. This was quite annoying. i found the outdoor hot tub temperature too low. It was barely warm. bellman assistance upon arrival was absent. I had to find my way to reception unaided.

0 Helpful

marco from italy

Single

deluxe king room

3 nights in November 2025

Reviewed:January 19, 2026

9/10

amazing stay near the cruise terminal

awesome stafffree coffeeroom servicefast delivery

the front desk staff was awesome at arrival. i got free coffee in the room each morning. it was easy to order food to the room, a great service. the food arrived fast.

the hotel could use a bit more accessible charging ports in the rooms, i had to use the bathroom outlet to charge my phone.

Service

9/10

the guest services upgraded me to a higher floor when i checked in. i had an ocean view, fine. the staff offered helpful tips for navigating local attractions. i appreciate the attention to detail.

0 Helpful

Robert from United Kingdom

Single

deluxe king room

5 nights in November 2025

Reviewed:January 03, 2026

6/10

adequate stay with minor issues

early check-inperfect locationwell trained staffslow elevatorlong waitlimited elevators

i appreciated the early check-in i received. the location proved perfect for attending my conference. dennis in the lounge demonstrated kindness and extensive knowledge regarding local bc wines.

the elevator service was noticeably slow. there were only two elevators functioning when i arrived. the wait times averaged around forty minutes each morning.

0 Helpful

Kevin from Canada

Couple

Deluxe King Room

3 nights in November 2025

Reviewed:December 04, 2025

9.5/10

nice stay!

roomy accommodationsextended checkoutluggage storagebag transfer

the roomy accommodations impressed me. the staff extended my checkout time. they stored my luggage. i loved the bag transfer to my cruise ship.

The gym did not have enough treadmills. I prefer running outside by the water.

Facilities

9/10

the heated outdoor pool has beautiful views. the jacuzzi is easily accessible. the location is close to shopping and restaurants. the harbour provides a nice walking and running path.

Service

10/10

guest services upgraded me to a higher floor. i enjoyed the ocean view. i found the staff friendly. the check-in process was easy, it.

0 Helpful

W. from Germany

Couple

Deluxe King Room

3 nights in October 2025

Reviewed:October 27, 2025

7/10

separate sinksconvenient servicetrain stationsoft mattressmissing batteriesold wrapper

My room included two separate sinks. The hotel took our luggage directly to the ship, a very convenient service. Canada Place and the train station were quite close..

I found the mattress too soft and uncomfortable. The TV remote had no batteries, annoying. I also found an old wrapper in the bathtub left by a previous guest, so housekeeping could be better.

0 Helpful

vincent from france

Single

deluxe king room

3 nights in June 2025

Reviewed:July 25, 2025

6/10

poor housekeepingbroken bike

The housekeeping was not great. they missed cleaning my room one day. i also found that the gym equipment needed better maintenance. One of the treadmills was out of order and a bike was also broken.

0 Helpful

Questions of the users

About Pan Pacific Vancouver

Are there any special services available for guests who are cruising from Vancouver?

12 December 2024

Pan Pacific Vancouver is located directly above the cruise terminal at Canada Place, offering convenient 'Shore to Ship' luggage transfer service to help guests transport their bags directly to their onboard staterooms. Additionally, the hotel is within walking distance of major attractions like Gastown and Stanley Park.

What transportation options are available for getting to Pan Pacific Vancouver from the airport?

15 November 2024

While there is no hotel shuttle service from Vancouver International Airport (YVR), guests can choose from several convenient options: taxi service, which has a flat fare of about CAD $35, or the Canada Line rapid transit train, which connects directly to Waterfront Station, just a short walk from the hotel.

Can day-use rooms be reserved for those not needing overnight accommodations?

21 January 2025

Yes, day-use rooms may be available based on last-minute availability. It's recommended to inquire at the front desk during your stay. The concierge team can also assist with local activities to enjoy your time in Vancouver while using the hotel facilities.

How does the luggage transfer service to cruise ships work?

27 February 2025

Guests can take advantage of the 'shore to ship' luggage transfer service offered at Pan Pacific Vancouver. This complimentary service allows luggage to be delivered directly to the staterooms of ships docked at Canada Place. To utilize this service, contacting the bell services desk during the stay is recommended.

Is complimentary Wi-Fi available at Pan Pacific Vancouver?

30 March 2025

Yes, guests can enjoy complimentary Wi-Fi throughout the hotel. For those requiring faster connectivity, higher-speed options are also available for a fee.

What does the Pre-Cruise Package at Pan Pacific Vancouver include?

5 April 2025

The Pre-Cruise Package offers breakfast for two, luggage transfer to the cruise ship, complimentary wireless Internet, and a 2 PM late check-out. Booking this package directly through the hotel is required.

Are pets allowed at Pan Pacific Vancouver Hotel?

10 May 2025

This hotel is pet-friendly, welcoming pets of all sizes. A fee of CAD $40 per pet applies, and guests are encouraged to inform the hotel of their pet's presence during booking.

Can luggage be stored at the hotel if an early check-in isn't available?

15 July 2025

Yes, if early check-in isn't possible, the front desk at Pan Pacific Vancouver can store luggage until the room is ready, allowing guests to explore the area without their bags.

Is breakfast included with the room rate at Pan Pacific Vancouver?

25 August 2025

Breakfast inclusions depend on the specific package booked. Guests should check for breakfast options available during the reservation process.

What amenities can guests expect when booking a suite at Pan Pacific Vancouver?

30 September 2025

Luxury suites at Pan Pacific Vancouver feature a range of amenities, including spacious living areas, stunning views, and selected suites come with jacuzzi bathtubs. For detailed options, contacting the hotel directly is advisable.